help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 vibration is raspy

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-29-2025 12:40 - last edited on ‎09-30-2025 04:15 by Fitbit Moderator

‎09-29-2025 12:40 - last edited on ‎09-30-2025 04:15 by Fitbit Moderator

Whenever there is a message or reminder on my Versa 4 - the vibration is raspy. I have looked all over the place for fixes: the rebooting, the cleaning, new charger - all of it and it still has a raspy sound when it vibrates. Fitbit is out of warranty - what do I do now to get this fixed?

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎09-30-2025 04:19

‎09-30-2025 04:19

Hi there, @jeweldmbfan. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the vibration of your Versa 4 is still raspy. I understand your concern, we are here to help you. 

I've seen you contacted our Support Team before posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Please note there's nothing left we in the community can suggest as our team already shared with you all the steps we could've also provided here. Since you already have a ticket open with them, it'd be easier to continue the follow up on this matter with them directly. 

We look forward to getting you back on track. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes