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Versa 4 will not charge

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‎02-26-2026 11:50 - last edited on ‎02-26-2026 14:27 by Fitbit Moderator

‎02-26-2026 11:50 - last edited on ‎02-26-2026 14:27 by Fitbit Moderator

Was charging my versa since it was dead and It will not charge . Completely dead.

Was this done purposely so we have to buy a new one? 

 

Moderator edit: clarified subject.

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‎02-26-2026 14:13

‎02-26-2026 14:13

Hi @adam888nguyen. Good to see you around.

Thank you for taking the time to share with me this information regarding the difficulty with your Versa. 

Could you please verify that your device is charging as it should? Take a look at this help article to confirm that your device is charging correctly.

In the meantime, try to perform a restart.

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