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Versa 4 with a red X

‎04-29-2026 17:02 - last edited on ‎04-29-2026 20:54 by Fitbit Moderator

‎04-29-2026 17:02 - last edited on ‎04-29-2026 20:54 by Fitbit Moderator

Just got the Versa 4, it worked great for 3 days. Today it is 100% charge but display won’t come on and a red x comes up after attempting to restart. Tried restarting multiple times, tried disconnecting blue tooth and reconnecting, removed device from app to try and rest it. Nothing worked, any options?

 

Moderator edit: clarified subject.

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‎04-29-2026 20:09

‎04-29-2026 20:09

Hi @JLC070 - did you try removing the Bluetooth entries from the phone also and then restarting both and doing the setup to add a watch?

Author | ch, passion for improvement.

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‎04-29-2026 20:51

In response to Guy_

‎04-29-2026 20:51

Hi @JLC070. Welcome to the community forums. 

Thank you for sharing the inquiry regarding the Versa 4. Thank you for trying to fix it on your own. 

If you haven't set up yet the device, see: How do I set up my Fitbit device?

If you are having issues to set up: Why can't I set up my Fitbit device?

Thanks for your help @Guy_ 

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