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Versa 4 won't charge

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‎04-29-2025 10:40 - last edited on ‎04-29-2025 10:50 by Fitbit Moderator

‎04-29-2025 10:40 - last edited on ‎04-29-2025 10:50 by Fitbit Moderator

Won't charge.  How do I check if charger or watch 


Moderator Edit: Clarified subject

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‎04-29-2025 10:54

‎04-29-2025 10:54

Hi there, @Jane0611. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not charging. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-29-2025 10:54

‎04-29-2025 10:54

Hi there, @Jane0611. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not charging. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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