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Versa 4 won't connect to my phone's Bluetooth

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‎12-02-2024 07:54 - last edited on ‎12-02-2024 08:02 by Fitbit Moderator

‎12-02-2024 07:54 - last edited on ‎12-02-2024 08:02 by Fitbit Moderator

1000002547.jpg

 this is what I get when I try to connect the Bluetooth 

Moderator Edit: Clarified subject

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‎12-02-2024 08:05

‎12-02-2024 08:05

Hi there, @TOHearn5570. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the image attached. I'm sorry to hear that your Versa 4 is not connecting to your phone's Bluetooth. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


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