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Versa 4 won’t let me set any goals

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My versa 4 won’t let me set any goals for weight, calories, sleep etc. In the ‘you’ section I get a message saying ‘something went wrong’ in the goals section and I am unable to do anything. When I try to do it in my settings it is also grey and you cannot set anything. I have ensured app is updated, logged in and out and restarted phone as suggested. Yet I still cannot set any goals at all.

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Hello @Jemweb and welcome to the Community.  This is an app issue, not specific to the Versa 4.  Other users are seeing this, too.  Fitbit just released v 4.44, but I don't know if this fixes the problem.  Please check the App Store or Google Play Store to see if you have the current version.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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You're not the only one and I've Been saying something quite a few times but still nothing has changed..?? I hope they fix it soon!

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Also having this problem and my exercise will no longer feed through to Strava even though everything in place!! Help!!

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