Versa 4 won't show my oxygen level and skin temperature

[NVP]

Oxygen level and skin temp not showing .

Wore it for 4 nights.

Moderator Edit: Clarified subject

[Guy_]

HI @NVP - have a look in the forums it seems like this may be an issue for the Sense 2 and Versa 4.

[MarreFitbit]

Hi there, @NVP. Welcome to the Community Forums. Thanks for the details provided in your post. @Guy_ Thanks for your input!

If you move frequently during sleep, the movement can interfere with the light that bounces back to the sensors on your device.

To receive EOV data, note the following:

• Make sure your Fitbit device is snug and secure before you go to sleep. For more information, see How do I wear my Fitbit device?
• Make sure your Fitbit device is charged.
• You must sleep 3 or more hours.

For more information, see How do I track my estimated oxygen variation in the Fitbit app? 

As for skin temperature, please note it typically varies over the course of a night. Factors that may cause skin temperature to vary include changes in room temperature, bedding, circadian rhythm, menstrual cycle, or the onset of a fever. Note that significant changes in ambient temperature may negatively impact skin temperature tracking. For more information, see How can Fitbit help me track my temperature? 

Hope that helps. 

[Memawx10]

Mine won't record my skin temp.

Been wearing for over a week 

However it does my oxygen tho