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Versa 4 won't show real time swim laps

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I updated from Sense 2 only to find that the swim app does not show real time swim laps. I would not have bought it if I had known.

Moderator Edit: Clarified subject

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Hi there, @Nicky2 . Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I understand where your concern is coming from.

As you mentioned, Versa 4 won't show real-time laps as when you start the swim activity directly on your device, it will not track your distance. For more information, see How do I track swims with my Fitbit device?

However, there is a way to track your distance on the pool: Please let your Fitbit device track your swim automatically. In that way the distance will be shown on the training summary when you sync. The only thing is that you'll not be able to see your training progress during the session.

We rely on feedback like yours to help us develop products and features that we know our community wants to see.

Maria | Community Moderator, Fitbit


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Hello, thank you so much for taking the time to respond. I think the point
is that Google has removed the feature and now the app is basically
redundant. I can look at my clock face to see how long I’ve been in the
pool or I can look at the clock on the wall. Before I purchased the Versa
4, I checked that it had the Swim app. It would avoid this situation if It
was stated specifically that it does not count laps real time on the
fitbit.
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The auto track is not great either. Mine is usually about 400 to 600 meters short because you have to swim for a while before it picks up laps. It also stops tracking if you rest too long or your sets are short. 

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