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Versa 4 won't show sleep data

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‎10-18-2022 13:13 - last edited on ‎02-24-2023 09:02 by Fitbit Moderator

‎10-18-2022 13:13 - last edited on ‎02-24-2023 09:02 by Fitbit Moderator

Ive been noticing that my Versa 4 will randomly not show my sleep data on the watch display. The 'half circle' line on the main clock face for sleep will be blank and swiping to the sleep section on the watch says "sleep - no data yet" there. This is odd as the Fitbit app on my phone does show the sleep data and history but for some reason the Versa 4 isn't showing it on the device itself. This only seems to randomly happen and in at least one instance, the sleep data appeared on its own later in the day. Most of the time, it will just appear normally on both the Versa 4 itself and also within the Fitbit app. Anyone else having this same issue? 

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎10-19-2022 13:35

‎10-19-2022 13:35

I can usually get the sleep data to appear on the watch in the morning by swiping thru the sleep tile a couple times so that it syncs with the app.. after that it stays all day

Best Answer

‎06-26-2023 13:53

‎06-26-2023 13:53

I'm having the same issue and don't know how to resolve.  Even if I open the app it still does not sync.  But this is random & does not happen every day, but annoying.  Please advise.

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‎07-01-2023 17:44

‎07-01-2023 17:44

Having the same problem..

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‎07-01-2023 17:45

In response to Lovies

‎07-01-2023 17:45

Having the same problem please fix..

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0 Votes