10-21-2022
04:46
- last edited on
10-21-2022
05:18
by
MarreFitbit
10-21-2022
04:46
- last edited on
10-21-2022
05:18
by
MarreFitbit
The time on my Versa 4 is 4 minutes slow. Any idea how to fix this?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-21-2022 05:42 - edited 06-17-2023 04:10
10-21-2022 05:42 - edited 06-17-2023 04:10
Hi there, @sloaned. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 4.
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-21-2022 05:42 - edited 06-17-2023 04:10
10-21-2022 05:42 - edited 06-17-2023 04:10
Hi there, @sloaned. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 4.
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...