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Versa 4 won't show the correct time

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‎11-08-2022 12:28 - last edited on ‎11-10-2022 05:19 by Fitbit Moderator

‎11-08-2022 12:28 - last edited on ‎11-10-2022 05:19 by Fitbit Moderator

I followed directions on setting a new time zone.  Synching the fit bit. Still showing 3 hours slow. 

I am truly disappointed in Fit bit support.  Prove me wrong. 

 

 

Moderator Edit: Clarified subject

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‎11-10-2022 05:21 - edited ‎06-17-2023 04:43

‎11-10-2022 05:21 - edited ‎06-17-2023 04:43

Hi there, @SylviaMoritz. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

Maria | Community Moderator, Fitbit


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