12-14-2023
04:21
- last edited on
12-14-2023
05:44
by
MarreFitbit
12-14-2023
04:21
- last edited on
12-14-2023
05:44
by
MarreFitbit
How can I get my versa 4 to stay connected to my phone? It connected when I first got it(last weekend) but now when I try to reconnect to Bluetooth it tells me an app is required, I have the fitbit app and all was setup great but now this... how can I fix this?
Moderator Edit: Clarified subject
12-14-2023 05:46
12-14-2023 05:46
Hi there, @T_Harper2017. Thanks for stopping by in the Fitbit Community Forums. It's sad to hear that your Versa 4 won't stay connected to your phone's Bluetooth. Thanks for the details provided in your post, I'll do my best to help you with this.
If you haven't done so yet, I'd recommend trying the following steps:
With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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12-14-2023 12:19
12-14-2023 12:19
I have the same problem