12-20-2023
13:58
- last edited on
12-21-2023
04:01
by
MarreFitbit
12-20-2023
13:58
- last edited on
12-21-2023
04:01
by
MarreFitbit
I figured out why my fit bit versa 4 wasn't receiving calls I had the watch in sleep mode I did a test call after I turned the sleep mode option off the test call came through but still having the pairing disconnect issue
Moderator Edit: Clarified subject
12-21-2023 03:18
12-21-2023 03:18
Welcome to the Fitbit community, @Krisfromtenness!
Sad to hear that you're having issues with your Versa 4.
As a first approach to hopefully get things fixed, please have a closer look at this troubleshooting guide:
Why won't my Fitbit device sync?
I'll keep my fingers crossed.
12-21-2023 04:06
12-21-2023 04:06
Hi there, @Krisfromtenness. Thanks for stopping by in the Fitbit Community Forums and sharing the steps that solved the issue with your notifications. This would be of so much help to other users who might be having the same issue. Though, it's sad to know you keep having connectivity issues. We'll do our best to help you!
As a first approach, please follow @Talahthas' suggestion. If the issue persists, please try the following:
With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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