Versa 4 won't stay connected to my phone's Bluetooth

[Mzharris77]

My phone and versa 4 are not working together. I don't receive any notifications on my versa what so ever and it keeps unpairing itself from the phone. I ha e checked all the settings restarted my watch and my phone. I even deleted it from the Fitbit app and repaired it. This is craziness what is going on.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Mzharris77. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is still losing connection with your phone. I understand how you must be feeling, I will do my best to help you with this!

To better assist you please make sure you've followed these steps in the order listed:

• Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Fitbit device.
• If there is no connection, restart your Fitbit device.
• Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[Mzharris77]

I've already tried this.why are Fitbit watches becoming so annoying to own.

[Mzharris77]

It's not even just that it doesn't vibrate it's not doing any of that. It's getting messages from my phone but I don't get notified and then when I go down n to check it it says that there is a pairing problem. When you resolve it and exit the app and go right back in it says the same thing. I am seriously thinking about buying a different smartwatch because there are too many problems every since Google took over. Nothing works resetting, unpairing, reestablishing a connection it all fails. I haven't even had it more than a year geez.

[JoLove]

Ive got exactly the same problem. everything was working fine then middle of the night it starts vibrating and flashing. Google told me to reset and ive done that 5/6 times but it goes to update software each time and then goes off again...