Versa 4 won't sync after daylight savings time

[tahoe_hiker]

My Versa 4 does not sync. Problem started after the Fall Back on Nov 2.

Bluetooth off/on - still doesn’t sync

Powered off phone - still doesn’t sync

deleted Fitbit app and reinstalled - still doesn’t sync.

now what?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @tahoe_hiker. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 stopped syncing after daylight savings time. I understand your concern, I will do my best to help you with this!

Have you tried restarting your Versa 4? To better assist you, please confirm that you've also tried all the troubleshooting steps provided in this help article Why won't my Fitbit device sync?

[tahoe_hiker]

Hi MarreFitBit,

Your idea worked: I restarted the Versa 4 and my FitBit was then able to
sync. Thank you.

tahoe_hiker

[MarreFitbit]

@tahoe_hiker I'm glad to hear that the restart did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!