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Versa 4 won't sync and notifications are not coming through

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‎01-18-2024 16:01 - last edited on ‎01-21-2024 04:33 by Fitbit Moderator

‎01-18-2024 16:01 - last edited on ‎01-21-2024 04:33 by Fitbit Moderator

  • Phone and watch not syncing. I am not receiving calls on the watch any more

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-19-2024 03:07

‎01-19-2024 03:07

Welcome to the Fitbit community, @Mende-Nyaa!

Sad to hear that you're having issues with notifications on your Versa 4.
As a first attempt to hopefully get things fixed, please take your time having a closer look at the troubleshooting suggestions provided here:

How do I get notifications from my phone on my Fitbit device? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎01-21-2024 04:37 - edited ‎01-21-2024 04:37

In response to Talahthas

‎01-21-2024 04:37 - edited ‎01-21-2024 04:37

Hi there, @Mende-Nyaa. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 is not syncing nor receiving notifications. We'll do our best to help you with this! 

Have you tried @Talahthas' recommendation? 

I've seen you contacted our Support Team after posting here and they've already assisted you. Nevertheless, please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your Versa 4. Stay tuned to your inbox!

We look forward to getting you back on track soon. 

Maria | Community Moderator, Fitbit


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