help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 won't sync properly after the update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-04-2023 01:34 - last edited on ‎12-04-2023 08:07 by Fitbit Moderator

‎12-04-2023 01:34 - last edited on ‎12-04-2023 08:07 by Fitbit Moderator

Versa 4, I have to manually sync the app. This problem has been since first week in November 2023.  I have been on Messenger with FItbit and they still have no solution. I’m very frustrated and getting fed up of Fitbit now, after decades. 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎12-04-2023 02:12

‎12-04-2023 02:12

Hi @GwendyMc - there are issues introduced since the new v4 Fitbit App that can change depending on the version as it's not a stable release.

Syncing is known to be one of them, especially if it was working before getting the new version.

For more information look at posts in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums along with the other unhappy users where you will see more fully the issues.

Author | ch, passion for improvement.

Best Answer