help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 won't sync to my iPhone anymore

‎05-27-2025 20:46 - last edited on ‎05-28-2025 04:28 by Fitbit Moderator

‎05-27-2025 20:46 - last edited on ‎05-28-2025 04:28 by Fitbit Moderator

My Versa 4 will not connect to my iPhone. Bluetooth says it’s connected.  But it hasn’t synced since the latest update. 

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎05-28-2025 04:31

‎05-28-2025 04:31

Hi there, @Mrsrockhead. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 stopped syncing to your iPhone. I understand  your concern, I will do my best to help you with this!

Please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎05-28-2025 09:10

In response to MarreFitbit

‎05-28-2025 09:10

I did a restart of my fit bit and it did work. Thank you
Best Answer

‎05-28-2025 09:42

In response to Mrsrockhead

‎05-28-2025 09:42

@Mrsrockhead You're very welcome! I'm glad to hear that your issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes