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Versa 4 won't sync to my iPhone anymore

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‎05-27-2025 20:46 - last edited on ‎05-28-2025 04:28 by Fitbit Moderator

‎05-27-2025 20:46 - last edited on ‎05-28-2025 04:28 by Fitbit Moderator

My Versa 4 will not connect to my iPhone. Bluetooth says it’s connected.  But it hasn’t synced since the latest update. 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎05-28-2025 04:31

‎05-28-2025 04:31

Hi there, @Mrsrockhead. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 stopped syncing to your iPhone. I understand  your concern, I will do my best to help you with this!

Please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎05-28-2025 09:10

In response to MarreFitbit

‎05-28-2025 09:10

I did a restart of my fit bit and it did work. Thank you
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‎05-28-2025 09:42

In response to Mrsrockhead

‎05-28-2025 09:42

@Mrsrockhead You're very welcome! I'm glad to hear that your issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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