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Versa 4 won't sync with the Fitbit app

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‎05-15-2023 00:17 - last edited on ‎05-15-2023 05:28 by Fitbit Moderator

‎05-15-2023 00:17 - last edited on ‎05-15-2023 05:28 by Fitbit Moderator

Versa 4 won't charge or sync to the app.

What is going on with fitbit that the watches don't last these days?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎05-15-2023 00:49

‎05-15-2023 00:49

Now it won't update or sync since Saturday.  And it won't charge.  Google is messing with the code, methinks!

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‎05-15-2023 19:00

In response to kzilles27

‎05-15-2023 19:00

Having the same problem

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‎05-16-2023 03:17

‎05-16-2023 03:17

Welcome to the Fibit community, @Peach63, @kzilles27 and @KLR47!

As a first step please try to restart your devices by keeping Versa 4' sisde button pressed for around 10 seconds until the Fitbit logo appears on it's display.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2, Pixel 4a, Pixel 7
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