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Versa 4 won't sync with the Fitbit app

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‎02-25-2024 17:52 - last edited on ‎02-26-2024 02:02 by Fitbit Moderator

‎02-25-2024 17:52 - last edited on ‎02-26-2024 02:02 by Fitbit Moderator

Will not sync to phone and because of this can't give any health metrics


Moderator Edit: Clarified subject

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‎02-26-2024 02:22

‎02-26-2024 02:22

Hi there, @Df73. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 4 has stopped syncing with your Fitbit app. I understand how important it is to you to get all your data, specially your health metrics data, synced to your Fitbit app. I'm here to help! 

As a first approach, I'd recommend trying all tips and recommendations provided in this help article Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


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