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Versa 4 won't track my Active Zone Minutes as my previous Fitbit device did

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‎10-22-2022 03:20 - last edited on ‎10-22-2022 11:02 by Fitbit Moderator

‎10-22-2022 03:20 - last edited on ‎10-22-2022 11:02 by Fitbit Moderator

Not tracking zone minutes like my old Fitbit

 

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎10-22-2022 07:50

‎10-22-2022 07:50

Details? 

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0 Votes

‎10-22-2022 11:12 - edited ‎12-18-2023 05:28

In response to SunsetRunner

‎10-22-2022 11:12 - edited ‎12-18-2023 05:28

Hi there, @Momryan43. Welcome to the Community Forums. 

As @SunsetRunner has asked, I also would know more details about the main issue with your AZM. In the meantime, please see: What are Active Zone Minutes or active minutes on my Fitbit device? 

Hope that helps. 

Maria | Community Moderator, Fitbit


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0 Votes

‎10-23-2022 08:53

‎10-23-2022 08:53

Same here I'm getting by far less active zone minutes than I used to get on my Versa 2.

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‎10-27-2022 15:23

In response to MarreFitbit

‎10-27-2022 15:23

My new Versa 4 is not tracking active zone minutes like my Versa 3 either. I have exercised this week but my active zone minutes are zero. 

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‎01-08-2023 19:18

In response to MarreFitbit

‎01-08-2023 19:18

I'm having the same issue! I worked out 3 days this week yet my Versa 4 claims I have 0 AZM? That is not possible as I know I was in heart rate zones, etc.  I checked my settings and everything. This needs to be fixed please! I had no issues with this when I had my last Fitbit.

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0 Votes