Versa 4 won't track my health metrics data

[Ninjagranny]

It is just unrelenting. Wiki my sleep and Sp02 EVER be rectified


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Ninjagranny. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Versa 4 is not tracking your health metrics data. I'm here to help! 

Please take into consideration the following information in order to get your health metrics data:

• Wear your device for at least 1 full day (during the day and to sleep at night). Check your stats after you wake up in the morning. Note: skin temperature requires 3 nights of data.
• Make sure the back of your device is in contact with your skin. The band should be snug but not constricting. If you experience any discomfort, loosen the band, and if it persists give your wrist a break by taking it off.
• Most metrics require at least 3 hours of quality sleep. If you move a lot during your sleep or the sleep session is too short, you might not get a reading.
• To track your blood oxygen saturation, confirm you have an SpO2 clock face installed. For more information, see How do I track blood oxygen saturation (SpO2) with my Fitbit device?

[Ninjagranny]

Thank you for replying to me. At least that’s efficient!! I confirm that EVERYTHING in your article is applied!

Sent from my iPad