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Versa 4 won't track my sleep data accurately

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‎01-29-2023 07:56 - last edited on ‎02-13-2023 04:16 by Fitbit Moderator

‎01-29-2023 07:56 - last edited on ‎02-13-2023 04:16 by Fitbit Moderator

Versa 4 not tracking sleep at all accurately 

most of the time. Frustrating 

 

 

Moderator Edit: Clarified subject

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‎01-29-2023 10:29 - last edited on ‎08-30-2024 10:46 by Fitbit Moderator

‎01-29-2023 10:29 - last edited on ‎08-30-2024 10:46 by Fitbit Moderator

@kelleaf Welcome back to the Fitbit community!

I'd suggest changing the sensitivity for automatic sleep detection to see if the results of sleep tracking will improve. To do so, first go to your Fitbit Dashboard:

Fitbit Dashboard 

Click on the gear icon in the upper right corner and select Versa 4. In the list af available settings you'll find the setting for Sleep Tracking where you can change the sensibility for sleep recognition. Finally sync your Versa 4 with the Fitbit app on your phone.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎02-13-2023 04:17 - edited ‎06-03-2023 06:59

In response to Talahthas

‎02-13-2023 04:17 - edited ‎06-03-2023 06:59

Hi there, @kelleaf. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 4. I understand how you must be feeling. @Talahthas Thank you so much for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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