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Versa 4 won't track my sleep times accurately

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‎01-06-2023 07:40 - last edited on ‎01-07-2023 07:12 by Fitbit Moderator

‎01-06-2023 07:40 - last edited on ‎01-07-2023 07:12 by Fitbit Moderator

Not tracking sleep until a couple of hours asleep. Am for sure asleep!

 

 

Moderator Edit: Clarified subject

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‎01-07-2023 07:13 - edited ‎06-15-2023 06:34

In response to Talahthas

‎01-07-2023 07:13 - edited ‎06-15-2023 06:34

Hi there, @MBlessit. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. @Talahthas Thank you so much for your help!

As a first approached, I'd recommend to sync your Versa 4 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎01-06-2023 09:47 - edited ‎01-06-2023 09:48

‎01-06-2023 09:47 - edited ‎01-06-2023 09:48

@MBlessit Welcome to the Fitbit community!

Concerning your issue with sleep tracking, I'd suggest setting your Versa 4's appropriate setting to "sensitive": To do so, please go to your Fitbit dashboard:

 

Fitbit Dashboard 

 

There just click on the gear icon in the upper right corner. Select Versa 4 in the menu to get to your device's settings. In the list of available options you'll find the setting for sleep tracking. Click on it, and set it from normal to sensitive. Finally, sync your Versa 4 with the Fitbit app on your phone.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎01-07-2023 07:13 - edited ‎06-15-2023 06:34

In response to Talahthas

‎01-07-2023 07:13 - edited ‎06-15-2023 06:34

Hi there, @MBlessit. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. @Talahthas Thank you so much for your help!

As a first approached, I'd recommend to sync your Versa 4 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer