01-12-2026
02:42
- last edited on
01-12-2026
03:42
by
MarreFitbit
01-12-2026
02:42
- last edited on
01-12-2026
03:42
by
MarreFitbit
My watch shut down by itself and doesn't work properly
Moderator Edit: Clarified subject
Best Answer01-12-2026 03:46
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-12-2026 03:46
Hi there, @Hemanshu. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 has shut down by itself. I understand your concern, I will do my best to help you with this!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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Best Answeryesterday
yesterday
Hi,
Thank you for your reply and support.
I have tried all the options that you sent me, but the problem is still the same. Kindly reply to me with a better solution for the issue.