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Versa 4 won't update the time after traveling

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Been to USA time on Versa 4 changed automatically. Now back in UK time will not change to UK time zone

 

 

Moderator Edit: Clarified subject

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Hi there, @Salalah. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 4.

Note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, please follow @Guy_'s recommendation and change your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi @Salalah - this is quite a common problem to change going one way but not on the return.

In the Fitbit App, click profile photo and App settings and toggle off/on automatic time zone and sync the watch. You may also need to restart it.

If this doesn't work, turn off automatic time zone and location and set time zone manually and sync and once correct turn on automatic time zone again.

Author | ch, passion for improvement.

Best Answer

Hi there, @Salalah. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 4.

Note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, please follow @Guy_'s recommendation and change your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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