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Versa 4 won't update the time

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My time does not work after the update.  It seems frozen.

How do I reset?

Moderator Edit: Clarified subject

 

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Hi there, @DianeKeytwring. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, I will do my best to help you to update the time on your Versa 4.

As a first approach, may I ask if you already synced your device? Please note that the time will be wrong if your Versa 4 hasn't synced recently as your Fitbit device uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?


If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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I figured it out!  Tku!

Diane

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