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Versa 4 won't vibrate when I reach my step goal

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‎05-11-2023 23:47 - last edited on ‎05-12-2023 07:22 by Fitbit Moderator

‎05-11-2023 23:47 - last edited on ‎05-12-2023 07:22 by Fitbit Moderator

I’m not getting a celebration notification when I’ve completed 10,000 steps. Can’t find how to set it up. I had it on my Versa 2!

 

 

Moderator Edit: Clarified subject

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‎05-12-2023 03:27

‎05-12-2023 03:27

Welcome to the Fitbit community, @mariew109!

Please make sure that your Versa 4's Do Not Disturb and Sleep modes are both turned off. Otherwise your device would not give you any notifications. To check these, just swipe down from the clock face and make sure that the symbols in the upper left corner (the minus sign) and the symbol in the upper middle (the moon sign) are both turned off.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

View best answer in original post

Best Answer
3 REPLIES 3

‎05-12-2023 03:27

‎05-12-2023 03:27

Welcome to the Fitbit community, @mariew109!

Please make sure that your Versa 4's Do Not Disturb and Sleep modes are both turned off. Otherwise your device would not give you any notifications. To check these, just swipe down from the clock face and make sure that the symbols in the upper left corner (the minus sign) and the symbol in the upper middle (the moon sign) are both turned off.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎05-12-2023 05:14

In response to Talahthas

‎05-12-2023 05:14

Thanks very much. I’ve reset it now

Sent from my iPhone
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‎05-12-2023 05:40

In response to mariew109

‎05-12-2023 05:40

Thanks for reporting, @mariew109!

If you have any further questions, do not hesitate to come back.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer