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Versa4 - Google pay not working, voice commands not working

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‎07-04-2023 01:42 - last edited on ‎07-04-2023 16:43 by Fitbit Moderator

‎07-04-2023 01:42 - last edited on ‎07-04-2023 16:43 by Fitbit Moderator

Google pay not working voice commands not working what a crap company 

Moderator edit:  updated subject for clarity

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2 REPLIES 2

‎07-04-2023 03:02

‎07-04-2023 03:02

Welcome to the Fitbit community, @Janekruhacz 
Sad to hear about your initial impressions with your Versa 4. As both functions you're complaining about are working on mine as well as on other user's devices obviously there must be something wrong with your setup.

First step to get things fixed, is restarting your device. To do so please sync your Versa 4 to not lose any data tracked so far. Then keep it's button pressed for around 10 seconds until you see the Fitbit logo on it's display.

I'd also suggest verifying that the device you are running your Fitbit app on does meet Fitbit's current system requirements:

Fitbit Setup Requirements 

Concerning your issue with mobile payment on your device you should have a look here to see if your bank is supporting Google Wallet :

Banks supporting Google Wallet 

Additionally I recommend trouble-shooting with mobile payment by looking here for any possible solution:

What should I know about using my Fitbit device to make contactless payments?  

To hopefully solve your problem with Alexa on your device, you might want to walk through the corresponding setup as described here:

How do I use a voice assistant on my Fitbit smartwatch? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎07-04-2023 03:58 - last edited on ‎07-04-2023 16:44 by Fitbit Moderator

In response to Talahthas

‎07-04-2023 03:58 - last edited on ‎07-04-2023 16:44 by Fitbit Moderator

Sorry but this is **** I did that many times multiple choice many different selection and nothing is working... Go on bloody Fitbit community all around internet Twitter Facebook etc and u will see is not only me 🤣 every next week something is going wrong with this  company...

Moderator edit:  word choice

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