Notifications are not working properly on my Versa 4

[RoksanaM]

Hi my versa 4 doesn't getting notifications properly in over a year, and customer service keep making me the same stuff to fix it over and over.I know how to fix it but I want to know what to do so I don't have to fix it every second day. Today customer service person told me to hang up and call again so I can talk to another person. 

Is there is anyone who can help me to fix it the watch permanently, or at least for a few months please 


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @RoksanaM. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the notifications on your Versa 4 are still not working properly. I understand your concern, I will do my best to help you with this!

As you mentioned, I have seen you kept interacting with our Support Team after your post and I see that they already offered you a different solution that the ones you mentioned here. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

[RoksanaM]

Thank you for your email. Yes, after yesterday phone call I'm happy with
the offer

Regards Roksana Magdziak

[MarreFitbit]

@RoksanaM I'm glad to hear that you're happy with the offer. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.