Very inconsistent access to sleep and readiness scores

[soniasaurus]

My versa 4 is less than 3 months old. I regularly make sure it’s is updated, and I wear it 24/7. 
however, despite wearing it for sufficient periods of time, sleeping for sufficient durations, having all other elements reported (like resting heart rate or o2 level readings) - at least once a week I am missing sleep scores and readiness scores. My versa will indicate that not enough data is available, though I have used my tracker according to all recommendations and all data points seem to be tracked and available. 
this seems to be a device or software error. Please help. 

[Guy_]

Hi @soniasaurus - the first step is to restart the watch in case it has a problem.

Also sleep score is a calculated element and requires adequate syncing over a period of time in some cases. see Why won't my Fitbit device sync?

if you look in the forums you are not the only one with this issue.

[jobe7777777]

Not much help but mine is exactly the same - often doesn’t upload heart rate so can’t go a sleep score.  Sometimes if you just edit your sleep time it will ‘recalculate’ and give you a score 

[Guy_]

Hi @jobe7777777 , @soniasaurus - also try Logout of the Fitbit App at night to allow the watch to record in standalone mode might help with more consistent recording.

[Riayn]

I am having the exact same issue and I have tried everything. 

I have:

Reset my watch

Deleted the app and reinstalled it

Disconnected my watch from the bluetooth and reconnected.

Still nothing works for more than a couple of days.

The weird thing is that sleep stages are recorded but I get a message saying not enough quality sleep has been recorded, even on a night where I slept for almost 9.5 hours.  I just don't know what to try next.