09-15-2025
23:26
- last edited on
09-16-2025
03:33
by
MarreFitbit
09-15-2025
23:26
- last edited on
09-16-2025
03:33
by
MarreFitbit
What is this symbol on my versa 4. Haven’t been able to find anywhere
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
09-16-2025 17:01
09-16-2025 17:01
so I decided to look further and realised it only shows up on this watch face. Not any of the others. So I went into the app and found it. Apparently it’s when the phone app and watch haven’t been synced for an hour??? And this isn’t working properly either because I’ve just synced and then it’s still there
09-16-2025 03:36
09-16-2025 03:36
Hi there, @Joeym72. Welcome to the Fitbit Community Forums. Thanks for the image attached. I will be glad to answer your inquiry.
Please note that the icon you're seeing is a phone with a line through it. Please note that this is a new implementation on the Fitbit Versa 4.
This icon means that your Versa 4 is out of your phone's Bluetooth range. As soon as your Fitbit device gets back near the phone, the icon will disappear. For troubleshooting tips, see Why won't my Fitbit device sync?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-16-2025 13:35
09-16-2025 13:35
09-16-2025 16:55
09-16-2025 16:55
Sorry this was supposed to be on my above comment. Clearly showing both.
09-16-2025 17:01
09-16-2025 17:01
so I decided to look further and realised it only shows up on this watch face. Not any of the others. So I went into the app and found it. Apparently it’s when the phone app and watch haven’t been synced for an hour??? And this isn’t working properly either because I’ve just synced and then it’s still there
09-17-2025 03:49 - edited 09-17-2025 07:13
09-17-2025 03:49 - edited 09-17-2025 07:13
@Joeym72 Your photo with the full clock face shows the issue much better. The top center white icon is Fitbit's status indicator. That upper left white icon, the icon in question, was designed by the developer, not Fitbit.
I apologize if I'm misreading everything you wrote. It looks like those icons appear on your screen, even when your Fitbit syncs. Do you have any syncing issues? Is your Versa 4 listed as being connected in the Bluetooth list on your phone settings?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-17-2025 16:19
09-17-2025 16:19