help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

how to reset my fitbit. it all messed up

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2023 16:08

‎01-08-2023 16:08

my fitbit on the computer says it has not been syncing ...what should I do . my fitbit is doing some crazy things

Best Answer
0 Votes
1 REPLY 1

‎01-08-2023 17:16

‎01-08-2023 17:16

Hi @jeaniebeanie3  you'll need another way to sync your Fitbit. October 13, 2022 was the last day that Windows computers could use the Fitbit app. A compatible mobile phone or tablet is the only thing that can be used to sync now.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes