help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Bike rides report considerably shorter mileage compared to Strava?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-20-2018 17:15

‎04-20-2018 17:15

I've been using the Strava app on my Galaxy S6 to log my MTB rides for several years.  My local loop has always registered as 10.5 to 10.7 miles, over dozens of rides.  Yesterday I ran Strava on my phone and the Versa bike app simultaneously during this same ride.  Strava reported 10.7 miles.  Fitbit reported 8.7miles.  Both apps synched rides to my Strava feed.  The maps are identical and smooth, but Fitbit's mileage is off.

 

Today I rode a slightly longer route than yesterday, with just the Versa running.  Fitbit only reports 9.3miles when Strava has always reported this route at  >11 miles.

 

Anyone else having similar issues?

Best Answer
0 Votes
2 REPLIES 2

‎04-20-2018 20:20

‎04-20-2018 20:20

Yes, but with running. See me thread here:

 

https://community.fitbit.com/t5/Versa/Connected-GPS-Run-Inaccurate-Distance-Screenshots/m-p/2658906

 

I have since switched back to my blaze full time which doesn't have this issue.

Best Answer
0 Votes

‎04-21-2018 12:00 - edited ‎04-21-2018 12:02

‎04-21-2018 12:00 - edited ‎04-21-2018 12:02

I agree.  I had  a ride tracked on my Apple Watch, Google Fit via my Google Pixel in my Pocket and my Versa.  The difference between the Apple Watch and Versa was 5.12 miles.  

 

Screenshots Below (Apple Watch 16.35 miles, Google Fit 15.49 miles, Versa 11.23 miles)

 

Apple WatchApple WatchGoogle FitGoogle FitVersaVersa

 

 

Fitbit Vera SE
Best Answer
0 Votes