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Versa keeps shutting down

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Today my watch suddenly keeps on shutting down. It will power up for a minute and shuts down again. This are the steps that I have done:

1) Changed the clock face to fitbit clock faces but it still persisted.

2) Contacted customer support and recommended to factory reset the watch. It just became worse, now I can't complete the set up process because it keeps on shutting down every minute.

 

Any help for this matter? 

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I would return it today!

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I've been contacting the reseller and fitbit customer support but no concrete solution was given. Even the return/warranty process they did not indicate. I've been using it for less than 2 weeks. 

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I am experiencing  some what similar problem. The watch randomly  switches off by itself.

You switch it on, it sometimes remain on for a few minutes, sometime shuts  of immediately, sometime would work fine for even 12 hours. 

 

 

 

 

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I returned mine yesterday. Still waiting for replacement. 

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