06-20-2018 03:18 - last edited on 06-21-2018 10:06 by AlejandraFitbit
06-20-2018 03:18 - last edited on 06-21-2018 10:06 by AlejandraFitbit
I have had my Fitbit Versa for less than a month (5/24/18), everything was great until yesterday (6/19/18) ... I went to check the time and I got nothing, I thought it needed a charge when I took it off the light on the back was flashing green I checked the app on my phone and it said battery life was medium ... I've tried charging it, the light on the back is still flashing green but everything else seems dead ....any ideas?
Moderator edit: subject for clarity
06-20-2018 07:37
06-20-2018 09:50
06-20-2018 09:50
Almost same exact thing happened to me.
Contact Customer Support if the reset doesn't work
06-21-2018 10:07
06-21-2018 10:07
Welcome to the Community @Orlandok, @SunsetRunner and @DavidP0523 thanks for stopping by.
I would like to know if you keep having issues with your Versa, have the instructions provided by our friends worked?
Hope to hear from you soon.