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Versa scratches

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‎07-11-2018 08:48 - last edited on ‎10-22-2019 19:28 by Moderator Alum

‎07-11-2018 08:48 - last edited on ‎10-22-2019 19:28 by Moderator Alum

I have read the posts regarding Versa face scratches. I have owned my Versa for less than 30 days ( disappointed as I purchased I instead of an Apple Watch). When I purchased, Fitbit advertising stated I am able to return within 45 no questions asked. Can I return as I’m unhappy with the quality including the scratches? 

 

 

Moderator edit: subject updated for clarity

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3 REPLIES 3

‎07-11-2018 08:52

‎07-11-2018 08:52

Phone Support:

Calling from US:

 

(877) 623-4997

 

Calling from Abroad (add +1, US Country Code)

 

+1 877 623-4997

 

Note:  Toll-free number from within America,

Costs can apply when calling from abroad (outside America).

 

Monday - Friday:

 

From 4am-8pm PST (US)

 

Weekend:

 

From 6am-5pm PST (US)

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‎07-11-2018 09:11

In response to SunsetRunner

‎07-11-2018 09:11

Sorry not understanding what you are suggesting?

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‎07-11-2018 11:22

In response to Shecommands

‎07-11-2018 11:22

Part of the misunderstanding @Shecommands is that your asking about returning the Versa. However without knowing where the Versa was purchased or their return policy, we can not answer your question. Have you asked the store where you purchased your Versa. 

 

Since we can not explain the return policy of the place the Versa was purchased at, @SunsetRunner suggested that you contact Fitbit support. 

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