help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Timezone changing itself

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2018 08:10 - last edited on ‎06-22-2018 09:10 by Moderator Alum

‎06-21-2018 08:10 - last edited on ‎06-22-2018 09:10 by Moderator Alum

Twice over the past 2 days time zone jumps to Cairo (GMT+2). Have to reset in apps.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
4 REPLIES 4

‎06-21-2018 10:22

‎06-21-2018 10:22

@stevemoore wrote:

twice over the past 2 days time zone jumps to Cairo (GMT+2). Have to reset in apps

Do you scroll down and click on Submit after the Setting and then sync your tracker?

Best Answer

‎06-22-2018 09:12

‎06-22-2018 09:12

A warm welcome to the Community @stevemoore and @SunsetRunner thanks for stopping by.

 

Keep in mind that your timezone will change depending on your phone's time. Do you have your phone's timezone set to the one you want to see on the Versa? I recommend checking this information by following the instructions provide in the help article How do I change the time on my Fitbit device?.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎06-07-2021 12:59

In response to SunsetRunner

‎06-07-2021 12:59

My Fitbit Versa has just started doing this also! For no apparent reason, it switches to Pacific time! I’ve rebooted the versa and the app, checked that I’m set to Toronto, Canada (not automatic) under time zones and synced several times.... it won’t revert back!

Has anyone found a solution?!

Best Answer
0 Votes

‎04-12-2022 05:10

In response to AlejandraFitbit

‎04-12-2022 05:10

My versa 3 just did this overnight. Went to sleep with it on the correct time (same as my phone) and the alarm goes off in the morning on my versa but it's an hour ahead.

Best Answer
0 Votes