03-31-2015 06:57 - last edited on 03-31-2015 09:40 by JeremiahFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-31-2015 06:57 - last edited on 03-31-2015 09:40 by JeremiahFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I am trying to connect my fitbit to update the status but its in maintenance mode from last 1 hour.... please help
Answered! Go to the Best Answer.

Accepted Solutions
03-31-2015 06:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
03-31-2015 06:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
They are undergoing maintenance today. Please try again later.

03-31-2015 06:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
03-31-2015 06:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
They are undergoing maintenance today. Please try again later.

03-31-2015 09:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



03-31-2015 09:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
You can check http://status.fitbit.com/ to see if there is an issue in production if all of your API requests are failing.

03-31-2015 13:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-31-2015 13:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
We are still receiving a lot of errors from Fitbit.
Http Status Description: Internal Server Error
HTTP Content:{"errors":[{"errorType":"request","fieldName":"n/a","message":"org.hibernate.exception.GenericJDBCException: Cannot open connection"}],"success":false}
Any update about this?

03-31-2015 14:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



03-31-2015 14:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Please see http://status.fitbit.com for status updates.

04-10-2015 15:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-10-2015 15:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
From my PC: "
Oh no! We found a problem!
Server appears to be busy at the moment. Please try again later."
From Android app: "Fitbit.com is down for maintenance". I tried killing the app, rebooting the phone, uninstalling/reinstalling the app. Nothing works.
Fitbit, please fix your software!
Doug
04-10-2015 15:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-10-2015 15:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I like the *concept* of http://status.fitbit.com but if the website is wrong then it serves no purpose.
Doug

04-10-2015 16:57 - edited 04-10-2015 16:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



04-10-2015 16:57 - edited 04-10-2015 16:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@dugpatrick: If the error message says the site is down for maintenance, restarting your phone or app is not going to solve the problem because the Fitbit site is unavailable.
The status site is meant for API developers and it has been updated.

04-10-2015 19:29 - edited 04-10-2015 19:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-10-2015 19:29 - edited 04-10-2015 19:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Why would my comments/posts be removed? At least I can't find them

04-12-2015 10:07
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



04-12-2015 14:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2015 14:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Server status shows as normal, but I'm getting internal server problem message when I'm in settings & click on sharing button (I want to link to Facebook)...plus my I can't see my tweets in the Fitbit Support twitter screen...clueless...help??

05-24-2015 20:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-24-2015 20:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
What is it with the server? I seem to be having this problem daily where I can't synch my One because the server isn't available and Fitbit.com doesn't work either....the device is largely useless if it can't be synched or connected....
05-26-2015 10:55
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


05-26-2015 10:55
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
All the incidents are posted at http://status.fitbit.com/
We are not aware of any outages in last several days. Please provide exact error message that you're getting back from Fitbit API.
Senior Software Developer at Fitbit

06-18-2015 08:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-18-2015 08:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have been trying for two weeks to connect, but keep getting the same answer," Server is busy, please try again." Have tried everything to correct, but nothing works. What is going on with the server?
Help, Help!
Jim

