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Fitbit server status

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I am trying to connect my fitbit to update the status but its in maintenance mode from last 1 hour.... please help

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They are undergoing maintenance today. Please try again later.

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13 REPLIES 13

They are undergoing maintenance today. Please try again later.

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You can check http://status.fitbit.com/ to see if there is an issue in production if all of your API requests are failing.

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We are still receiving a lot of errors from Fitbit.

 

Http Status Description: Internal Server Error
HTTP Content:{"errors":[{"errorType":"request","fieldName":"n/a","message":"org.hibernate.exception.GenericJDBCException: Cannot open connection"}],"success":false}

 

Any update about this?

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Please see http://status.fitbit.com for status updates.

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From my PC: "

Oh no! We found a problem!

Server appears to be busy at the moment. Please try again later."

 

From Android app: "Fitbit.com is down for maintenance".  I tried killing the app, rebooting the phone, uninstalling/reinstalling the app.  Nothing works.

 

Fitbit, please fix your software!

 

Doug

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I like the *concept* of http://status.fitbit.com but if the website is wrong then it serves no purpose.

 

Doug

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@dugpatrick: If the error message says the site is down for maintenance, restarting your phone or app is not going to solve the problem because the Fitbit site is unavailable.

 

The status site is meant for API developers and it has been updated.

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Why would my comments/posts be removed? At least I can't find them

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@NY2TX wrote:

Why would my comments/posts be removed? At least I can't find them


This is the forum is exclusively for Web API support. Offtopic posts are moved to other forums, as they make diagnosing problems and finding solutions more difficult. Your post was moved to its own topic here.

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Server status shows as normal, but I'm getting internal server problem message when I'm in settings & click on sharing button (I want to link to Facebook)...plus my I can't see my tweets in the Fitbit Support twitter screen...clueless...help??

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What is it with the server?  I seem to be having this problem daily where I can't synch my One because the server isn't available and Fitbit.com doesn't work either....the device is largely useless if it can't be synched or connected....

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All the incidents are posted at http://status.fitbit.com/

We are not aware of any outages in last several days. Please provide exact error message that you're getting back from Fitbit API.

Ivan Bahdanau
Senior Software Developer at Fitbit
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I have been trying for two weeks to connect, but keep getting the same answer," Server is busy, please try again."  Have tried everything to correct, but nothing works.  What is going on with the server?

Help, Help!

Jim

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