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We have asked for credentials via the FitBit website case no (29422703) but other than an acknowledgment, of the request, we have not had any other contact.  Who should we contact regarding the "fitbit intraday data".  When we called the API, we got the following message: 

 

{
"data": {
"errors": [
{
"errorType": "insufficient_permissions",
"message": "API client is not authorized by Fitbit to access the resource requested. Visit https://dev.fitbit.com/docs/oauth2 for more information on the Fitbit Web API authorization process."
}
],
"success": false
}
}

 

Who should we be talking to?

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5 REPLIES 5

Hi @TomZudy 

 

Thank you for providing the case number.  I will look into this and reach back out via the case.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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Gordan,

 

When can we expect an API that will get us Intraday data?  What is the process?  Who do we need approval from?   BTW Dax Bells from Zudy is also trying to get the same credentials.

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Gordan,

 

When can we expect an API that will get us Intraday data?  What is the process?  Who do we need approval from?   BTW Dax Bells from Zudy is also trying to get the same credentials.

 

Tom

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Hi @TomZudy ,

 

The Intraday request was made by Dax.  I reached out to him and we are making progress on his request.  All further updates will be made through the case, not this forum post.

 

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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