Intraday heart rate data request accepted but access still not granted.

[zafarali]

Hi

Our customer support ID is 2309412. We were approved our request to intra-day heart rate data but we still cannot access the API end-point despite multiple emails to fitbit support. 

Expecting a speedy reply,

Zaf

[MattBelfast]

Same thing is happening with me.  I have apparently got access but when I call the Endpoint I dont get the intraday data Im looking for

Case #: 2309349

Please reply mods

[DavidSFitbit]

@zafarali We've asked support to take a closer look at your case. 

[DavidSFitbit]

@MattBelfast Can you tell me what endpoint you're attempting to call?

[JeremiahFitbit]

@zafarali @MattBelfast: Are you using OAuth 2.0? Did you ask for the 'heartrate' scope? These endpoints won't work with OAuth 1.0a.

[MattBelfast]

Hi Guys,

Im using OAuth2 and have asked for the heartrate scope on Authorising a user.

An example call im using is

https://api.fitbit.com/1/user/-/activities/heart/date/2015-08-24/2015-08-25/1min.json

Headers 

Authorization: Bearer eyJhbGyadayadayadayada.yadayada

When i look at the request/response in Fiddler, I have a node for activities-heart but there is no activities-heart-intraday node

Thanks

Matt

[MattBelfast]

Hi

The endpoint Im using is

https://api.fitbit.com/1/user/-/activities/heart/date/2015-08-24/2015-08-25/1min.json

Thanks

Matt

[JeremiahFitbit]

1. Do you actually have heart rate data for that day?
2. Do any of the other intraday time series calls work? Try https://api.fitbit.com/1/user/-/activities/calories/date/2015-08-24/2015-08-25/1min.json

[MattBelfast]

Hi Jeremiah,

I tried the following to no avail, just to make sure my dates werent causing the issue.

https://api.fitbit.com/1/user/-/activities/steps/date/2015-08-20/2015-08-23/1min.json 

https://api.fitbit.com/1/user/-/activities/calories/date/2015-08-20/2015-08-23/1min.json 

My earlier API request had the date range shortened as an example just to paste here.  I was initially trying to get 3-4 days worth but it was still not returning intraday.

Thanks for all your help

Matt

[JeremiahFitbit]

You can only get 24 hours worth of intraday data at a time.

[MattBelfast]

Cheers Jeremiah, thats me cooking with gas now.  Thanks