Permission Denied for SpO2 Intraday, but Heart Rate Intraday Works (Personal App)

[shaoib]

Hi everyone,

I'm working on a personal project and can't seem to access the SpO2 intraday endpoint (/spo2/date/{date}/all.json). My app is set to "Personal" and has the oxygen_saturation scope approved in my token.

When I call the SpO2 intraday endpoint, I get a 403 PERMISSION_DENIED error.

However, I can successfully get heart rate intraday data (/activities/heart/date/{date}/1d/1sec.json) with the heartrate scope, so I know my authentication is working.

Is the SpO2 intraday endpoint restricted for "Personal" apps, even with the correct scope? Or am I missing another step?

Thanks for any help!

[LZeeW]

Hi @shaoib.  Fitbit has two developer forums and one of these is a better fit for your issue.  Does you project use an SDK or the Web API?  This thread can get moved for you.

[shaoib]

I am using the web API, and it previously used to provide me with both heart rate and SpO2 intraday data, but now it provides just heart rate intraday and an 'Access Denied 403' error for SpO2 readings. I would really appreciate the help, i am stuck and i am using these readings for educational purposes.

[LZeeW]

@shaoib   I moved your post for you.  Fitbit developers monitor this forum.

[shaoib]

Thanks for this, but no one has reached out to me yet, any idea how long does it take to get a response back from them? i apprevcate it.

[LZeeW]

@shaoib   I'm not a developer, so I don't track this forum closely.  I unchecked the Best Answer selection, because it doesn't solve your problem.  It might help you, because you still need a solution (might have been overlooked, think it was solved).

[shaoib]

okay, i mistakenly turned that on, Do you have any recommendation for me regarding this issue? like how can i reachout to relevant sources so that i get the solution ASAP? I am working on an educational project so the deadline is near.