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Problem with Fitbit site

‎09-21-2015 14:16

‎09-21-2015 14:16

Is there a problem with the Fitbit site today? I am developing code to interface with the Fitbit API. Everything has been working as it should. Today however, when I get to the Fitbit screen that has the "Allow" button on it and I click "Allow", it just spins and spins and never goes any further. Does anyone know if there is some problem with the site?

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4 REPLIES 4

‎09-21-2015 14:46

‎09-21-2015 14:46

No, we are not having any problems with the Fitbit site today. If you use the Chrome developer tools and inspect Network traffic (or similar capabilities in Firefox), can you see if after you click Allow, does it redirect you to your callback_uri or is it stuck on the form post to us?

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‎09-21-2015 14:47

‎09-21-2015 14:47

Performance issues and outages are documented at http://status.fitbit.com/

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‎09-24-2015 19:27

In response to JeremiahFitbit

‎09-24-2015 19:27

I'm completely unable to display the dashboard or the sidebar.  The entire screen is gray.  Problem began approximately 7:00 p.m. EST.

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‎09-25-2015 10:25

In response to Socrates

‎09-25-2015 10:25

See http://status.fitbit.com/incidents/2015-09-25 and https://community.fitbit.com/t5/Fitbit-com-Dashboard/Dashboard-Not-Loading-Blank-Dashboard/td-p/9636...

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