Still No Access to Fitbit Sleep Data – Research Form Dead

[kieran95]

Hello,

I’m a mobile developer building a health app that needs access to Fitbit’s sleep data. As most of you know, Fitbit requires completion of the Research Application form at https://partners.fitbit.com/researchapplication before granting clearance.

The problem is that form has been “under maintenance” for months. I’ve tried reaching out through the developer portal, and even spoke with a Google/Fitbit support chatter, but they couldn’t help me. I keep getting redirected to “general questions,” which don’t address this issue.

Right now, I still have no way to get access to sleep data. The requirement is clear (“complete the form”), but the form itself is broken, leaving developers stuck.

Has anyone here found a workaround or an actual contact at Fitbit/Google who can resolve this? At minimum, I think Fitbit needs to acknowledge that the form is dead and provide an alternative path for developers who legitimately need sleep data access.

Thanks 

[MariaFitbit]

Hi @kieran95 , welcome to the forum!

This might be the documentation you're looking for that includes a link to submitting a Research application form: https://fitbit.google/enterprise/researchers-faqs/#:~:text=Q%3A%20What%E2%80%99s%20intraday%20data%3... 

If not or have other questions, you can reach out to private support via Issue tracker.
You can find the link here: https://dev.fitbit.com/build/reference/web-api/help/#private-support 

[kieran95]

ok thanks, i've filled out the form and submitted it. Seems kind of extreme just to get heart rate and sleep score data. I guess they will email me in a matter of weeks to see if i'm approved....