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Tremendous fall off in activity

‎08-11-2016 15:30

‎08-11-2016 15:30

We usually see more than than 100,000 users submit data and today there are less 1700. Despite your "Systems Status" being OK we cannot help but wonder if there is an unreported problem or change.

 

Please consider an urgent request for support.

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‎08-11-2016 16:22

‎08-11-2016 16:22

@BalanceRewards we're investigating the issue now. We'll reach out to you privately about our findings!

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