11-23-2024 12:16 - edited 11-23-2024 18:51
11-23-2024 12:16 - edited 11-23-2024 18:51
I have an issue that I cannot unsubscribe users from notification because I only have SubscriptionId and UserVendorId received from the notification. I don't have user token and secret.
Any suggestion on how to unsubscribe the user ?
11-23-2024 12:23
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-23-2024 12:23
(Post moved to Web API forum.)
Best Answer11-26-2024 10:24
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
11-26-2024 10:24
Hi @hsalbi
It's a requirement that you keep the access token and refresh token for each user so you can call the endpoints for that user. Unfortunately, there are not a lot of options for you if you do not have the tokens. To revoke the token, which would also unsubscriber the user, still requires the access token. See Revoke Token.
I think you have only 2 options
Best Answer12-11-2024 19:48
12-11-2024 19:48
I revoked the client access token, but that didn't stop the notifications
Best Answer12-12-2024 11:28
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
12-12-2024 11:28
Thanks for confirming. I will reach out to you directly to get some more information to debug the issue.
Best Answer