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Watch stopped working

‎03-21-2021 07:45

‎03-21-2021 07:45

Watch started losing track of time and wouldn’t sync.  Did a hard reset and now it won’t connect to my phone at all.  The APP works on my iPhone but the watch is saying “Download the Fitbit APP” on the main screen with the Blue Diamond logo.  Help.

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‎03-22-2021 11:26

‎03-22-2021 11:26

Hi @DebMom 

 

Which Fitbit smart watch are you using?

 

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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