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can't set the token's expiry to 1 year- please help

I'm using Fitbit in my Ph.D. research and used it to set the token access to 1 year like in this section (screenshot attached). However, they recently changed the website platform and I don't have the time frame option (marked in yellow) anymore, and the default seems to be 8 hours. Has anyone dealt with this issue and can share a solution step by step? thank you!

 

ophirlesh_0-1670962975746.png

 

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4 REPLIES 4

Hello @ophirlesh and welcome to the Community.  I think you will get more help in one of the developer forums.  This forum is aimed at user device help.  I'm moving this to the Web API Development forum.  I have a 50-50 chance of sending you to the right forum.  I hope this helps.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Thank you @LZeeW!.   You moved the question to the correct place.   🙂

 

@ophirlesh Are you using the OAuth 2.0 tutorial to generate the consent page?

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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Hey Gordon, and @LZeeW, thank you both for your help!

Yes, I'm using the link of the OAuth 2.0 tutorial, but this is what I have always been done, and until recently it would get me to the screenshot I attached.

I used to be able to choose the 1 year option, but now when I press on the link of the OAuth 2.0 tutorial, as I used to, it leads me to another page, and the default for expiry is always 8 hours, which I am not able to change.

 

It's really urgent for me to find a way to sooth this, since working with a long-term token is how I've been monitoring participants' fitbit wear since the beginning of my study. @hagar_coreg 

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You and @hagar_coreg posted the same question.   Please see the response I provided to them at 

https://community.fitbit.com/t5/Web-API-Development/implicit-grant-flow/td-p/5293513

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer