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2 Fitbits and 1 account on Comcast

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Wife and I were gifted with 2 Fitbits and I would like to have her's on my iPad as I have mine on my iPhone. Mine is fine on my iPhone but when I downloaded the app on my iPad it was my Fitbit. I would like to know the easiest way to get her Fitbit on my iPad. I'm guessing I will need to remove my Fitbit app from my iPad. I'm old and not too savvy with this stuff so try to keep it simple. Thanks

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You both can't have the same login email address @JordanSteve. Go to gmail.com and set up another email address for the wife - put the password you choose in an obvious place because she probably will never use it for anything else. Now decide who is going to use which device to check stats because if you both use the iphone and the ipad, each will have to log out the last user and login the new user (which we both know can be a pain remembering the passwords and logins). 

So if you decided to use the iphone, leave it as it is and on the ipad delete your fitbit app.  Go to bluetooth preferences and "forget" your tracker.  Now go to fitbit.com on your ipad and set up a new user using the gmail address and any password or the same as your gmail one for simplicity sake (again write down if different and put in an obvious place)  for the wife. Choose her new tracker (not yours, your iPad will see both, don't get confused or you'll have to start all over again) to communicate with it. Finish the pair request and you should be good to go.

If ever in a pinch and want to swap devices (mobile or trackers) just remember you are the Comcast login and she is the Gmail log in. 

Come on back if you get lost Steve...welcome to forums!

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WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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